Bruu Reviews
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What is Bruutea?
BruuTea is a tea club that offers a subscription service. Every month, they send a box of super tasty loose leaf tea to their subscribers. They also offer a unique gift of Tea and Teaware. If a subscriber doesn't like their teas, they can simply contact BruuTea and they will handle the rest. They also have a collection of tea gifts, like a personalised box of gourmet tea delivered through their letterbox every month. They are known for their handpicked teas, which provide endless delight to their customers.
About bruutea.co.uk Popular Products and Services?
Bruutea.co.uk is known for its subscription tea club. Every month, they send a box of super tasty loose leaf tea through your letterbox. They offer a diverse range of flavors and blends in their curated tea collection. They also have a collection of best selling products that have captured the hearts of their customers. These popular items range from fashion and beauty to home decor and electronics. If you don't like their teas, they offer a no-questions-asked return policy. You can simply call or email them and they will handle the rest.
About bruutea.co.uk Payment Method?
The website bruutea.co.uk accepts payment from your card at the time they receive your order, once they have checked your card details and stock availability. Payment must be made with a valid credit or debit card acceptable to them. The address at which the card is registered must be the same as your billing address. Please note that the information provided is based on the most recent data available and may be subject to change.
What is the return policy of bruutea.co.uk?
At BRUU, they offer a simple 14-day returns policy. If you decide to return an item, you need to contact them and they'll guide you through the process. If they delivered the wrong item or it arrived damaged, then they will pay for the return delivery costs. This kind of return must be communicated to them within 24 hours of delivery. If you have changed your mind then you are responsible for returning the item to them, at your own cost. Goods returned must be insured to cover the total value in case they are lost or stolen. All returns must be authorised by BRUU prior to returning. In exceptional cases, they reserve the right to charge a 5% restocking fee. Goods must be returned in their original packaging, unused, and in a sale-able condition.
How long does it take to deliver an order from bruutea.co.uk?
The delivery time for orders from bruutea.co.uk varies depending on the location and the type of delivery. For the UK, the Standard Delivery takes 3-5 days and is free for orders over £10. The Express Delivery takes 1-2 days. For International Delivery, the time varies and the cost is a minimum of £4.99. If you are a member of the Tea Club, then delivery in the UK is free and £4.99 for members living outside of the UK. The Tea Club orders are sent out on the 1st of the month for the UK and on the 10th of the month for International. Please note that for International Services, you are responsible for paying any duties, taxes, levies, customs assessments, fines or other penalties and unusual costs, claims and expenses for transporting the goods outside the United Kingdom.
bruutea.co.uk Return Policy?
BRUU Tea Club offers a 14-day returns policy. If you're not 100% happy with your order, you have plenty of time to decide if you want to keep it. If you need longer than 14 days, you can contact them to confirm this. If they delivered the wrong item or it arrived damaged, they will pay for the return delivery costs. However, if you have changed your mind, you are responsible for returning the item at your own cost. Goods returned must be insured to cover the total value in case they are lost or stolen, and must be returned in their original packaging, unused, and in a sale-able condition.
Regarding their shipping policy, they deliver their teas all around the world. If you are joining their Tea Club, then delivery in the UK is FREE and £4.99 for members living outside of the UK. Ordering other products on their website is free to UK customers when spending over £10 and the rates vary for different countries. For International Services, you are responsible for paying any duties, taxes, levies, customs assessments, fines or other penalties and unusual costs for transporting the goods outside the United Kingdom. The standard delivery in the UK takes 3-5 days and costs £2.95 or is FREE for orders over £10. Express delivery in the UK takes 1-2 days and costs £4.95. International delivery varies and costs a minimum of £4.99.
What is the BRUU Tea Club?
The BRUU Tea Club is a subscription-based service that delivers a box of high-quality loose leaf tea to your doorstep every month. The teas are selected based on your preferences, ensuring a personalized tea experience. The club offers a wide variety of teas, from plain to special blends, and sends mystery teas each month for you to try. If you're not satisfied with their teas, they offer a no-questions-asked return policy. The BRUU Tea Club aims to provide better tasting tea for all its members.